Join Our Team


If you’re a smart, energetic person who thrives in a cross-cultural, multilingual environment, we’d love to talk to you! The Welcoming Center is proud to be an equal opportunity employer.

Current Openings

Small Business Advisor

Reporting to the Director of the Small Business Department, the Small Business Advisor performs a variety of financial/business management, advising, technical assistance, and related training services to new and existing small businesses; evaluates technical assistance needs of Community Development Organizations, business associations, and other community groups; supports entrepreneurs in accessing a wide variety of resources available in Philadelphia and beyond; manages communication, outreach and client recruitment; and coordinates partnerships with stakeholders. Second language is required, preferably Spanish, Vietnamese, Mandarin, Korean, or Arabic.

Responsibilities

  • Provides direct technical assistance to small business clients in the research and development of business plans, marketing plans, loan proposals, and related business development tasks.
  • Participates in the development, promotion, coordination, and delivery of small business management training programs and workshops.
  • Coordinates and participates in efforts to build relationships with local businesses and organizations to establish and develop fee-for-service consulting opportunities.
  • Facilitates effective relationships with program participants, community leaders, neighborhood residents, and members of the business community.
  • Builds client base and uses different outreach strategies to recruits program participants.
  • Prepares program performance reports for both internal and external stakeholders.
  • Willing to work on evenings/weekends as needed.

Skills & Abilities

  • Strong interpersonal and communication skills and demonstrated experience working effectively with a wide range of constituencies in a diverse community.
  • Able to gather data, compile information, and prepare and present reports.
  • Possesses effective logical thinking and analytical skills.
  • Able to adapt to the changing relationships between the Welcoming Center and stakeholders.

Requirements

  • Second language required, preferably Spanish, Vietnamese, Mandarin, Korean, or Arabic.
  • Bachelor’s degree in business management, finance, accounting, sales, or any other related subject; business ownership experience a plus.
  • Familiarity with small business start-up process for the state of Pennsylvania and the city of Philadelphia, including a knowledge of licensing & regulations for different sectors.
  • Experience developing business strategies (marketing, financial, import/export, others)
  • Familiarity with different models of small business financing.
  • Knowledge of Philadelphia’s entrepreneurial ecosystem, including nonprofit and city programs.

To apply, please submit your résumé and cover letter to jobs@welcomingcenter.org with the subject “Small Business Advisor”.

Case Manager/Job Coach

We are seeking an experienced case manager/job coach to assist immigrant and native-born clients in education and employment advancement and life skill development. Case Management includes: (1) assessment of the client to determine service needs; (2) development of an individualized client plan; (3) referral and related activities to help the client obtain needed services; (4) monitoring and follow-up; and (5) evaluation. The Case Manager will work as a member of a team and reports to the Director of Education and Training. This position coordinates with instructors, employment specialists and the compliance manager.

Responsibilities

  • Conduct intake and assessment for new clients
  • Provide counseling, resources, and support for clients
  • Track and report client outcomes
  • Interface with instructors, tutors, and employment specialists on a case-by-case basis to ensure appropriate progress for each client
  • Work with clients participating in job specific skills training and adult education programs
  • Monitoring educational functional levels, goals and attendance
  • Ensure all documentation is accurate and complete
  • Attend departmental and organizational meetings

Responsibilities

  • Conduct intake and assessment for new clients
  • Provide counseling, resources, and support for clients
  • Track and report client outcomes
  • Interface with instructors, tutors, and employment specialists on a case-by-case basis to ensure appropriate progress for each client
  • Work with clients participating in job specific skills training and adult education programs
  • Monitoring educational functional levels, goals and attendance
  • Ensure all documentation is accurate and complete
  • Attend departmental and organizational meetings

Requirements

  • Bachelor’s degree in social work, human services or related field is required; MSW preferred
  • At least 2 years’ experience as social worker or case manager. TANF experience and/or immigrant services experience preferable
  • Some background knowledge of naturalization process
  • Strong knowledge of and experience with Title I and Title II requirements
  • Able to work efficiently and effectively under pressure
  • Multi-tasking capabilities with a strong ability to prioritize
  • Extensive knowledge of the regional social services network
  • Strong interpersonal and cross-cultural communication skills
  • Proficiency in other language[s] a plus
  • Proficiency in Microsoft Office
  • Ability to learn new software and data base quickly and independently
  • Occasional evening hours

To apply, please submit your résumé and cover letter to jobs@welcomingcenter.org with the subject “Case Manager”.

As a small non-profit, we rely on the generosity of our volunteers to achieve our mission of accelerating immigrant integration. Check out our volunteer openings!