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Join Our Team

Are you motivated by mission-driven work which creates meaningful change? Are you a creative problem solver with strong communication skills? Do you thrive in a fast-paced and collaborative environment? If this sounds like you, we want you on our team! Please click on job title to view full job description and ‘how to apply’ instructions.

The Welcoming Center is an equal opportunity employer. People of color, immigrants, women, LGBTQ+ candidates, and people from all other underrepresented backgrounds are strongly encouraged to apply.

Grants Manager - Full Time

FLSA Classification

Exempt

Salary Grade/Level/Family/Range

Development

Reports To

Director of Development

Effective Date

August 21st, 2023

ORGANIZATION

The Welcoming Center (TWC) mission is to promote inclusive economic growth through immigrant integration. We seek to open doors of economic opportunity for immigrants of all education and skill levels and to build immigrants’ individual and collective agency to address barriers to integration and well-being. TWC does this through training programs focused on social, civic, and economic engagement which enhance skills and expand opportunities. TWC believes that immigrants broaden the productivity, profitability, and stability of this region and contribute to both Pennsylvania’s and the nation’s economic growth. Primary programs and initiatives include Workforce Development, Entrepreneurship, ESOL/Digital Literacy, and Community Engagement. TWC is based in Philadelphia, PA.

Job Description


Summary/objective

Reporting to the Director of Development, the Grants Manager is responsible for developing, writing, and submitting grant proposals to public and private foundations and other grant-making organizations, and will persuasively communicate The Welcoming Center’s mission and programs to potential institutional funders. The Grants Manager is an essential part of The Welcoming Center’s team and will assemble and submit grant requests and reports, establish and maintain contact and relationships with foundation contacts, conduct prospect research, and maintain a calendar of submissions and other deadlines.  The Grants Manager will coordinate with the Chief Operating Officer and program Directors to stay current on program details, including participation in strategy sessions or program retreats to have a full understanding of the intended outcomes, resources needed, and capacity needed to implement programs.

Responsibilities

  • Developing and writing grant proposals to foundations, government contracts, and other grant-making organizations.
  • Persuasively communicating the organization’s mission and programs to potential funders.
  • Assembling and submitting grant requests, including letters, proposals, budgets, financial information, presentations, and all other required attachments.
  • Establishing and maintaining contact and relationships with foundation contacts and program officers, bringing in program staff when necessary to facilitate deeper relationships with funders.
  • Ensuring prompt acknowledgement of foundation gifts.
  • Maintaining calendar to ensure timely submission of letters of inquiry, proposal deadlines, and reports.
  • Prioritizing projects to keep multiple projects moving in a timely manner, meet deadlines and manage supplemental material required for proposals.
  • Coordinate with program staff and Salesforce team to ensure all necessary data is collected for funder requirements; Support program staff in the collection and analysis of data when it is funder specific.
  • Oversee administration of grant schedule and coordinate with program staff to efficiently deliver reports.

Skills and Abilities

  • Excellent writing, analytical, and research skills are essential.
  • Ability to craft funding proposals in a clear, concise, and compelling manner.
  • Self-motivated, detail-oriented, and highly-organized.
  • Experience using online databases and other sources to locate biographical, financial, and philanthropic information.
  • High level of computer literacy required.
  • Ability to work under pressure, handle multiple assignments and meet tight deadlines.
  • Well-developed organizational skills and the ability to prioritize work efficiently.
  • Ability to coordinate with teams, excellent listening skills, ability to communicate multiple perspectives and needs to different audiences.

Professional Qualifications

  • Minimum three years nonprofit grant writing experience.
  • Bachelor’s degree preferred.
  • Proficiency with Microsoft Word, Outlook, and Excel.
  • Experience with Salesforce a plus.
  • Experience writing grants in the fields of immigration, workforce development, entrepreneurship, adult education, ESOL, digital literacy and community engagement a plus.
  • Lived experience from immigrant and refugee communities and/or communities of color, highly desirable.
  • We are looking for people who are passionate about TWC’s mission and who are excited to bring their unique set of skills and experience to the table.

Work Environment

  • Mandatory three-day in office per week policy
  • Operates in a professional office environment or remotely. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
  • Dynamic, fast-paced, and sometimes ambiguous environment.

Physical Demands

  • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to life 5-10 pounds at times

Affirmative Action/EEO statement

  • The Welcoming Center does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.
  • The Welcoming Center will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.  This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Salary Range

Starting salary ranges between $55,000 and $60,000; based on skills and qualifications.

To Apply

Please submit a cover letter and resume to jobs@welcomingcenter.org with the subject line Grants Manager. No calls please.

Student Support & Intake Coordinator - Full Time

FLSA Classification

Exempt

Salary Grade/Level/Family/Range

ESOL

Reports To

Director of ESOL

Effective Date

October 1, 2023 to June 30, 2024 (9-month grant-based position with possibility to extend, contingent on funding)

ORGANIZATION

The Welcoming Center (TWC) mission is to promote inclusive economic growth through immigrant integration. We seek to open doors of economic opportunity for immigrants of all education and skill levels and to build immigrants’ individual and collective agency to address barriers to integration and well-being. TWC does this through training programs focused on social, civic, and economic engagement which enhance skills and expand opportunities. TWC believes that immigrants broaden the productivity, profitability, and stability of this region and contribute to both Pennsylvania’s and the nation’s economic growth. Primary programs and initiatives include Workforce Development, Entrepreneurship, ESOL/Digital Literacy, and Community Engagement. TWC is based in Philadelphia, PA.

Job Description


Summary/objective

The Student Support & Intake Coordinator will support The Welcoming Center in expanding the capacity of its ESOL (English for Speakers of Other Languages) and Digital Skills Training activities by providing a high quality, participant- centered intake process and referrals to reduce barriers and challenges faced by participants. The Coordinator is responsible for all intake processes for ESOL participants and for supporting the intake and screening of volunteers who engage with the ESOL program. Under the supervision of the Director of ESOL, the Coordinator assists in the development and implementation of the process to welcome participants to the program, application processes, referrals to internal programs and external service organizations, and follow-up with participants. The Coordinator will utilize research-driven practices in culturally responsive and trauma-informed methods to ensure participants feel safe, comfortable and cared for as they inquire about and engage with our programming. In addition, the Coordinator will maintain a list of relevant referral resources in coordination with staff and maintain relationships with referral partners and other stakeholders. The Coordinator also supports English Language Learners in removing the barriers that might hinder their educational and career pathway advancement. Case management includes: (1) assessment of participants to determine service needs; (2) referral and facilitation of connections to obtain needed services; (3) documentation of referrals and service deliveries; (4) monitoring and follow-up; and (5) evaluation.

 

Essential Functions

Intake:

  • Coordinate and conduct intake for all potential ESOL and digital skills participants, including responding to all initial inquiries and collecting responses to the core intake questions.
  • Conduct full assessments of potential participants’ unique circumstances, strengths, needs, and barriers and determine (1) whether the program addresses an applicant’s needs and (2) whether the person is eligible for the program.
  • Maintain a full understanding of The Welcoming Center’s programs (including content and cohort calendars) and share information with potential participants.
  • Make referrals for people who are not currently enrolled – or not eligible to enroll – in a program.
  • Maintain and update the Salesforce database with applicant information and referrals.
  • Use AEIS CitySpan (City of Philadelphia database) to publicize classes and intake sessions and to make referrals to other ESOL and digital skills classes. Enter all enrolled participants into CitySpan.
  • Conduct English assessments for eligible participants using BEST Plus, and record scores in CitySpan and on Salesforce.
  • Conduct recruitment and outreach for classes and workshops, with a specific emphasis on expanding outreach in Northeast Philadelphia. Share information and promote the program in outreach efforts to local institutions, organizations, community groups and potential employer partners.
  • In collaboration with the ESOL team and the Communications Manager, refine outreach and promotion strategies.
  • Maintain high attention to detail, privacy, and data integrity. Keep current records in Salesforce and other platforms, for all participants and programming details. Provide data to external funders, and internal Directors as requested.
  • Work with the Director of Strategy & Impact to evaluate intake activities and identify processes for intake that may be expanded across the organization.

Student Support:

  • Conduct 1-on-1 case management meetings with all ESOL class participants at the beginning of their class cycle, and provide follow-up case management meetings with participants once a month on an as-needed basis.
  • Identify needs of participants in order to successfully participate in and complete their course.
  • Provide timely referrals, resources, and support for participants.
  • Track and report outcomes. Ensure all documentation is accurate and complete.
  • Interface with instructors and other Welcoming Center staff to ensure appropriate progress for each participant.
  • Work with instructors to monitor participant educational achievement and attendance to identify when a participant may need additional support.
  • Work with Director of Strategy and Impact to evaluate Student Support activities and identify ways to improve data tracking and service delivery.

Overall:

  • Work closely with the ESOL team to ensure integration of student support and intake activities with instructional goals, volunteer engagement, and career support.
  • Actively engage with TWC program staff, volunteers, and participants to ensure that intake and student support
  • In all duties, demonstrate a commitment to organizational core values which uplift the skills, experience, and aspirations of program participants and recognize their role as agents of the change they seek processes align with TWC mission, values, and strategic plan.

Competencies

  • Strong interpersonal and communication skills and demonstrated experience working with a wide range of constituencies in a diverse community. Able to adapt to intercultural communication and present both a professional and approachable demeanor.
  • Excellent listening skills, allowing for language and culture differences in communication.
  • Excellent verbal, written, and telephone communication skills.
  • Strong emotional intelligence, including an ability to empathize, maintain composure, and provide a reassuring atmosphere.
  • Possess strong problem-solving skills. Able to respond to situations with sensitivity and patience.
  • Strong computer skills, including an understanding of cloud-based computer platforms. Familiarity with Microsoft Office Suite and SharePoint, Salesforce, and remote work tools.
  • Ability to collect and compile relevant information on partner and referral organizations from a variety of resources, including online research.
  • Highly organized and detail oriented. Ability to manage files and data in consistent ways so that file sharing is efficient.
  • Able to work efficiently and effectively under pressure
  • Multi-tasking capabilities with a strong ability to prioritize

Education and Experience:

  • Bachelor’s degree in social work, human services, adult education or related field – or equivalent experience – is required; MSW or Master’s degree preferred.
  • At least 2 years experience in social or human services. Immigrant services experience preferable.
  • Experience or relevant educational focus in adult education, intercultural communication, community development, immigrant integration, case management, data entry, social work, or related fields.
  • Experience working with English Language Learners, especially at beginner to intermediate levels.
  • Familiarity with cultural responsiveness and trauma-informed practices a plus.
  • Demonstrated evidence of experience navigating conversations which may be difficult due to language, culture, and other circumstances which may lead to misunderstanding.
  • Extensive knowledge of the regional social services network preferred.
  • Proficiency in other language[s] a plus.
  • Demonstrated ability to implement and improve processes and systems for recruitment and enrollment and for consistent data-tracking and reporting.
  • Lived experience from immigrant and refugee communities and/or communities of color is a plus
  • Detail-oriented, compassionate individual with strong sense of initiative and commitment to equity.

Work Environment

  • Operates in a professional office environment or remotely. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Physical Demands

  • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to life 5-10 pounds at times

Affirmative Action/EEO statement

  • The Welcoming Center does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.
  • The Welcoming Center will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.  This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The Coordinator will be expected to spend 20%-40% of their time working out of TWC’s satellite office in Northwest Philadelphia.

Application Process

This is a full-time / 40 hours per week position that may require occasional evening or weekend hours. We offer a competitive benefits package, including vacation, health care (medical, dental, vision), sick leave and access to a 403(B) plan. We welcome applicants of all backgrounds and identities, including those of any age, race, religion, gender, ability, or sexual orientation.

To apply, please send your resume and a cover letter to jobs@welcomingcenter.org with the subject “Student Support & Intake Coordinator.” Applications due by Friday, Sep. 29, 2023. Starting salary range for this position is $50,000 – $52,000 a year based on skills and qualifications. This annual salary will be pro-rated for the duration of the grant period (ending June 30, 2024).

Full Time Instructor, ESOL & Digital Skills - Northeast Philadelphia

FLSA Classification

Non-Exempt

Salary Grade/Level/Family/Range

ESOL

Reports To

Manager, ESOL & Digital Skills Training

Effective Date

November 1, 2023 to June 30, 2024 (8-month grant based position with possibility to extend, contingent on funding)

ORGANIZATION

The Welcoming Center (TWC) mission is to promote inclusive economic growth through immigrant integration. We seek to open doors of economic opportunity for immigrants of all education and skill levels and to build immigrants’ individual and collective agency to address barriers to integration and well-being. TWC does this through training programs focused on social, civic, and economic engagement which enhance skills and expand opportunities. TWC believes that immigrants broaden the productivity, profitability, and stability of this region and contribute to both Pennsylvania’s and the nation’s economic growth. Primary programs and initiatives include Workforce Development, Entrepreneurship, ESOL/Digital Literacy, and Community Engagement. TWC is based in Philadelphia, PA.

Job Description


Summary/objective

The Instructor will provide English instruction integrated with digital literacy and other critical workforce and life skills to adult learners in the Philadelphia area, with a particular focus on Northeast Philadelphia. As part of this role, the Instructor will coordinate and teach TWC’s English for Job Search class, a 9-week class that teaches English and computer skills to support intermediate-level English Language Learners (ELLs) in conducting a U.S-based job search. The Instructor will also play a significant role in developing and supporting digital literacy activities for English Language Learners in Northeast Philadelphia. The Instructor will work with the Manager of ESOL and Digital Skills Training to develop and refine curriculum, engage volunteers, and work with TWC’s Career Specialists and the Student Support & Intake Coordinator to ensure that ESOL and digital skills training participants gain language proficiency, job opportunities, and social and economic integration. As a key part of the ESOL and Digital Skills Training team at The Welcoming Center, the Instructor will also contribute to the vision for the ESOL program, including identifying meaningful ways to engage participants in leadership and volunteer opportunities within the organization and beyond.

 

Responsibilities:

  • Teach in-person and/or online lessons using existing curriculum, making modifications as needed.
  • Provide English and digital skills instruction using strategies that are effective with participants of various linguistic, educational, cultural competence, and ability levels.
  • Use both standardized and authentic assessment methods to measure student progress.
  • Develop warm, welcoming relationships with participants and provide regular feedback.
  • In collaboration with the Manager of ESOL & Digital Skills Training and the Director of ESOL, develop and implement digital literacy and ESOL opportunities that are integrated with other TWC program areas and goals.
  • Coordinate volunteers to support ESOL and/or digital skills classes and workshops, and work collaboratively with volunteers who provide classroom and individual assistance to participants.
  • Collaborate with other Welcoming Center staff regarding participant goals, progress, and employment opportunities/career pathways. Establish and maintain connections with other TWC programs and staff that strengthen ESOL support organization-wide.
  • Refer participants as necessary to TWC student support resources and/or other organizations.
  • Support recruitment, outreach, and program administration activities for classes and workshops, including the collection of various forms of data from participants, volunteers, and employers. Maintain high attention to detail, privacy, and data integrity. Keep current records in Salesforce and other platforms, for all participants and programming details. Provide data to external funders, and internal Directors as requested.
  • Work with the Manager of ESOL & Digital Skills Training, the Director of ESOL, the Director of Strategy and Impact, and relevant program staff to develop and conduct assessments and evaluations for ESOL and digital literacy activities, and report results.
  • Share information and promote the program in outreach efforts to local institutions, organizations, community groups and potential employer partners.
  • Cultivate partnership opportunities that strengthen The Welcoming Center’s ESOL and digital skills training work – including presenting at conferences, attending networking events, and developing connections with area adult education providers, immigrant community organizations, and advocacy groups.
  • Stay informed of developments in the arenas of adult ESOL, digital literacy and digital equity, integrated education and training (IET), language access, and immigrant integration.
  • Identify opportunities for: institutional partnership or collaboration; revenue-generating activities; philanthropic and governmental support; and policy advocacy; and pursue such opportunities upon consultation with leadership.
  • Ensure ongoing programmatic excellence. This includes overseeing implementation of programs, including managing timelines and resources needed to achieve program and organizational goals.
  • In all duties, demonstrates a commitment to organizational core values which uplift the skills, experiences, and aspirations of program participants and recognize their role as agents of the change they seek.

Required Education & Experience:

  • Minimum of a Bachelor’s degree and certification in teaching English to speakers of other languages (TESOL / TEFL); a combination of education and experience will also be considered.
  • 2-3 years experience teaching adults in a community-based setting.
  • Familiarity and experience with a range of adult education pedagogical approaches.
  • 2-3 years experience teaching digital literacy, including using internet, email, word processing, and online job searching.
  • 2-3 years of program coordination, especially in an education and training setting
  • Strong commitment to and demonstrated experience with participant-centered, asset-based, relational approaches to education and community-building.
  • Excellent verbal, written, and telephone communication skills. Comfortable adapting communication style to a diverse range of participants. Demonstrated evidence of ability to navigate conversations which may be difficult due to language, culture, and other circumstances which may lead to misunderstanding.
  • Strong computer skills, including an understanding of cloud-based computer platforms. Familiarity with Google Drive, Microsoft Office Suite and SharePoint, online job search tools, and digital literacy & remote learning tools.
  • Detail-oriented, creative thinker with strong sense of initiative and commitment to equity.

Preferred Education & Experience:

  • Lived experience from immigrant and refugee communities and/or communities of color.
  • Master’s degree preferred – or five years of progressive experience in ESOL instruction, adult education, training, facilitation, or workforce development fields.
  • Experience teaching digital skills to English Language Learners.
  • Experience in workforce development, such as teaching job search skills such as job interviews and resume and cover letter development, a plus.
  • Experience using Salesforce.
  • Bilingual ability is a plus, though not required.
  • Curriculum design experience a plus.
  • Familiarity with Northstar Digital Skills Assessment.

Work environment

  • Operates in a professional office environment or remotely. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
  • Dynamic, fast-paced, and sometimes ambiguous environment Physical demands
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift 5-10 pounds at times.

Affirmative Action/EEO statement

The Welcoming Center does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

The Welcoming Center will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. The Instructor will be expected to spend 30-40% of their time working out of TWC’s satellite office in Northeast Philadelphia. Instructor will also be expected to work from TWC’s main office in Center City 1-2 days per week.

Application Process

This is a full-time / 40 hours per week position that may require occasional evening or weekend hours. We offer a competitive benefits package, including vacation, health care (medical, dental, vision), sick leave and access to a 403(B) plan. To apply, please send your resume and a cover letter to jobs@welcomingcenter.org with the subject “Instructor, ESOL and Digital Skills.” Applications due by Monday, Oct. 23. Applications will be reviewed on a rolling basis. Starting salary range for this position is $48,000 – $50,000 a year based on skills and qualifications. This annual salary will be pro- rated for the duration of the grant period (ending June 30, 2024).

We welcome applicants of all backgrounds and identities, including those of any age, race, religion, gender, ability, or