Join Our Team

Are you motivated by mission-driven work which creates meaningful change? Are you a creative problem solver with strong communication skills? Do you thrive in a fast-paced and collaborative environment? If this sounds like you, we want you on our team!

The Welcoming Center is an equal opportunity employer. People of color, immigrants, women, LGBTQ+ candidates, and people from all other underrepresented backgrounds are strongly encouraged to apply.

Click on each position below to learn more.

Career Coach

Organization

The Welcoming Center (TWC) mission is to promote inclusive economic growth through immigrant integration. We seek to open doors of economic opportunity for immigrants of all education and skill levels and to build immigrants’ individual and collective agency to address barriers to integration and well-being. TWC does this through training programs focused on social, civic, and economic engagement which enhance skills and expand opportunities. TWC believes that immigrants broaden the productivity, profitability, and stability of this region and contribute to both Pennsylvania’s and the nation’s economic growth. Primary programs and initiatives include: Workforce Development, Entrepreneurship, and Community Engagement. TWC is based in Philadelphia, PA. Check out the website: www.welcomingcenter.org.

Position Summary

The Career Coach is a full-time position on the Workforce Development team and plays an integral role in relationship management with program staff, participants, and external employer stakeholders. In collaboration with program staff/directors/volunteers, the Career Coach facilitates group training sessions and guides individual participants in planning for short- and long-term career goals. The Career Coach also supports cross-programmatic coaching efforts, including, but not limited to, the International Professionals Program, FOCUS, and individual participant coaching support. The Career Coach coordinates with the Program Development team and contributes to the development and maintenance of coaching standards as a part of overall workforce strategy and program design.

Skills and Responsibilities:

Provide coaching to participants on resources for job search or accredited job training programs and future professional success using best practices for individual coaching. Recognize transferable skills from one profession to another unrelated profession. This includes tackling large issues such as career exploration and decision making as well as tactical skills such as resume and cover letter writing, interviewing, networking, and application preparation. Deliver constructive critiques and guidance to strengthen various aspects of participants’ job search.
Under the supervision of the Director of Workforce Development, and in coordination with the Director of ELL Support and Training, assist in the development and maintenance of coaching standards based in best practices for ELLs. Provide support and guidance to program staff in the implementation of these standards.
Participate in classroom observation and occasional facilitation support of workforce programming that is consistent with the goals of the curriculum and responsive to the needs of English Language Learners (ELLs).
Learn participant’s education level, work history, interests and goals and suggest potential career paths, networking, volunteer and other opportunities. Identify career goals with our program participants and work with them on a plan for how to achieve those goals.
Coaching participants through available experiential learning opportunities (when appropriate) and resources, such as volunteer work and internships/fellowships. This includes administration of the Immigrant Fellowship Program, a collaboration with the City of Philadelphia and private industry to provide meaningful, paid work experience to IPP grads.
Coordinating with the Community Engagement team, assist in alumni community building efforts through outreach, communication, planning activities, and long-term support.

Thorough understanding of career coaching/counseling practices, techniques, and theories. Attend related continued education opportunities for professional development such as associations, meetings, conferences. Ability to share knowledge, expertise, and learnings with colleagues and participants.
Demonstrate a holistic approach to coaching and rapport-building; be able to have discussions with participants about a full range of interests and needs and refer participants to appropriate resources as necessary.
Excellent verbal, written, and telephone communication skills. Comfortable adapting communication style to a diverse range of participants. Demonstrated evidence of ability to navigate conversations which may be difficult due to language, culture, and other circumstances which may lead to misunderstanding. Experience working with ELLs desirable.
Demonstrated initiative and creativity in program planning and implementation, especially with regard to participant outreach and job search.
Ability to externally share information and promote the program in outreach efforts to local institutions, organizations, community groups and potential employer partners.
Availability to share occasional evening and weekend hours with fellow teammates (evening hours until 7:30 up to two times per week) for programming.
Strong computer skills, including an understanding of cloud-based computer platforms. Familiarity with Microsoft Office Suite and SharePoint, Salesforce, LinkedIn and other job- seeking online tools, and remote learning tools.

Application Submission

This is a full-time position with benefits. To apply, please send your resume and a cover letter to jobs@welcomingcenter.org with the subject “Career Coach.”

Salary Range for this position will be $42,000 – $48,000 a year.

We welcome applicants of all backgrounds and identities, including those of any age, race, religion, gender, ability, or sexual orientation.

Instructor (Integrated ESOL and Skills Training)

Organization

Position Summary

The ESOL instructor will provide English instruction integrated with digital literacy and other critical workforce and life skills to adult learners in the Philadelphia area. As part of this role, the instructor will serve as the lead facilitator of The Welcoming Center’s FOCUS course (Fundamentals of Communication in the United States), as well as related workshops. The instructor will help to develop and refine the existing curriculum and contribute to building innovative approaches to working with immigrants and English learners that enhance and accelerate language proficiency, job attainment, and social and economic integration.

Skills and Responsibilities:

Teach in-person and/or online lessons using existing curriculum with adaptions and modifications as needed, depending on course format.
Provide English and skills instruction using strategies that are effective with participants of various linguistic, educational, cultural competence, and ability levels.
- Use both standardized and authentic assessment methods to measure student progress.
- Develop warm, welcoming relationships with participants and provide regular feedback.
Work collaboratively with volunteers who provide classroom and individual assistance to participants.

Collaborate with other Welcoming Center staff regarding participant goals, progress, and employment opportunities/career pathways. Refer participants as necessary to student support coordinator and career coach.
As a part of outreach, intake, and program administration, collect various forms of data from participants, volunteers, and employers with high attention to detail, privacy, and data integrity. Keep current records in Salesforce and other platforms, for all participants and programming details. Provide data to external funders, and internal Directors as requested.

Minimum of a bachelor’s degree and certification in teaching English to speakers of other languages; a combination of education and experience will also be considered.
At least one to two years’ experience teaching adults.
Bilingual ability is a plus, though not required.
Familiarity with a range of adult education pedagogical approaches.
Curriculum design experience a plus.
Experience teaching digital literacy, including using internet, email, word processing, and online job searching, a plus.
Experience teaching job search skills, including resume and cover letter development, a plus.
Excellent verbal, written, and telephone communication skills. Comfortable adapting communication style to a diverse range of participants. Demonstrated evidence of ability to navigate conversations which may be difficult due to language, culture, and other circumstances which may lead to misunderstanding. Experience working with ELLs desirable.
Ability to externally share information and promote the program in outreach efforts to local institutions, organizations, community groups and potential employer partners.
Strong computer skills, including an understanding of cloud-based computer platforms. Familiarity with Microsoft Office Suite and SharePoint, Salesforce, LinkedIn and other job- seeking online tools, and remote learning tools.

Application Submission

This is a full-time position with benefits. To apply, please send your resume and a cover letter to jobs@welcomingcenter.org with the subject “Instructor – ESOL and Skills Training.”

Salary Range for this position will be $42,000 – $48,000 a year.

We welcome applicants of all backgrounds and identities, including those of any age, race, religion, gender, ability, or sexual orientation.

Program Manager (International Professionals Program)

Organization

Position Summary

The International Professionals Program Manager guides participants in navigating professional work opportunities and business environments by facilitating the program curriculum and serving as an individual job coach. The IPP Program Manager reviews participants’ education level, work history, interests and goals and suggest potential career paths and job opportunities. Identifying career goals for our program participants and guiding them on how to achieve those goals is essential to this position.

Skills and Responsibilities:

Provide regular classroom facilitation of IPP programming that is consistent with the goals of the curriculum, and responsive to the needs of English Language Learners (ELLs).

Learn participant’s education level, work history, interests and goals and suggest potential career paths, networking, volunteer, and other opportunities. Identify career goals with our program participants and working with them on a plan for how to achieve those goals is essential to this position.
Provide advice and counsel on resources for job search and future professional success using best practices for individual coaching. Recognize transferable skills from one profession to another unrelated profession. This includes tackling large issues such as career exploration and decision making as well as tactical skills such as resume and cover letter writing, interviewing, networking, and application preparation. Deliver constructive critiques and guidance to strengthen various aspects of participants’ job search.
Advise participants about possible experiential learning opportunities (when appropriate) and resources, such as volunteer work and internships. This includes administration of the Immigrant Fellowship Program, a collaboration with the City of Philadelphia and private industry to provide meaningful, paid work experience to IPP grads.
Collaborate with the Director of Workforce Development and IPP Program Managers to establish and maintain employer relationships and to oversee the effective delivery of services to participants and employers. Conduct employer site visits and participate in employer visits on-site with IPP Program Managers and other Welcoming Center staff.
As a part of outreach, intake, and program administration, collect various forms of data from participants, volunteers and employers with high attention to detail, privacy and data integrity. Keep current records in Salesforce and other platforms, for all participants and programming details. Provide data to external funders, and internal Directors as requested.
Administer program evaluation tools such as surveys, focus groups, and other tools as a part of the ongoing internal monitoring and evaluation systems for the program. Assist leadership in the production of program reports for both internal and external purposes.

Excellent verbal, written, and telephone communication skills. Comfortable adapting communication style to a diverse range of participants. Demonstrated evidence of ability to navigate conversations which may be difficult due to language, culture, and other circumstances which may lead to misunderstanding. Experience working with ELLs desirable.
Demonstrated initiative and creativity in program planning and implementation, especially with regard to participant outreach and job search.
Ability to externally share information and promote the program in outreach efforts to local institutions, organizations, community groups and potential employer partners.
Availability to share occasional evening and weekend hours with fellow teammates (evening hours until 7:30 up to two times per week) for programming.
Strong computer skills, including an understanding of cloud-based computer platforms. Familiarity with Microsoft Office Suite and SharePoint, Salesforce, LinkedIn and other job- seeking online tools, and remote learning tools.

Application Submission

This is a full-time position with benefits. To apply, please send your resume and a cover letter to jobs@welcomingcenter.org with the subject “IPP Program Manager.”

Salary Range for this position will be $42,000 – $48,000 a year.

We welcome applicants of all backgrounds and identities, including those of any age, race, religion, gender, ability, or sexual orientation.