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Are you passionate about making a difference in the lives of immigrants and refugees? We have opportunities available for go-getters with positive attitudes and a willingness to learn. If you enjoy sharing ideas, innovating, and collaborating in teams, we want you!

We welcome applicants of all backgrounds and identities, including those of any age, race, religion, gender, ability, or sexual orientation.

Job Opening

Business Technical Assistance Provider

Reporting to Business Development Director, the Business Technical Assistance Provider is an essential part of the Welcoming Center’s team. The Community Business Technical Assistance Provider works directly with the community and small businesses in Pennsylvania’s 200th Legislative District in northwest Philadelphia.

Skills and Responsibilities

Upon completion of a mandatory training in market research, social media marketing, business planning and grants application, the Technical Assistance Provider will be responsible for:

  • Conducting market research through interviews, databases, outreach, surveys, etc.
  • Mapping existing community assets, verifying secondary data using maps
  • Correcting discrepancies by canvassing specific areas door-to-door including commercial corridors and documenting and reporting the information gathered
  • Providing market research, social media, and grant application support to neighborhood businesses
  • Collecting household, demographic, and other related information about community assets, as needed

The Community Business Technical Assistance Provider must be able to compile a report reflecting the work undertaken. Working in tandem with WCNP staff as well as legislative district staff is an essential component of this position.

Duties of the Position

  • Interviews survey respondents by telephone or in person, following strict protocols and procedures
  • Files completed surveys on a regular basis and keep supervisors informed of any challenges and maintain records of work completed
  • Conducts outreach to businesses in the neighborhood commercial corridors to encourage participation in the data collection process
  • Ability to use a computer-based data collection system
  • Reviews completed survey instruments and logs for completeness and legibility
  • Helps neighborhood businesses put their businesses on Google maps, set up social media platforms, and create simple informational websites
  • Coordinates with experts to help the businesses set up online stores among others
  • Ability to search for small business grants and help the businesses with the application process

Qualifications

This position requires excellent data recording skills; demonstrable initiative, and flexibility; ability to work both independently and effectively in groups; strong interpersonal & organizational skills.

Specific requirements are:

  • Minimum – HS diploma with at least one full year of work experience; ability to speak a second language is a plus
  • Excellent skill in being precise and comfortable with a wide variety of people
  • Maintains a professional appearance and presence in assigned territory
  • Comfortable walking in the neighborhoods of the 200th PA Legislative District and working outdoors
  • Friendly and outgoing, ease with meeting a variety of people
  • Precise and accurate in recording collected information
  • Respectful and inquisitive
  • Able to speak, read, and record statements in English
  • Lives in or knows their way around the 200th Legislative District

Application Submission

This is a full-time position with benefits.

Level of Language Proficiency

Fluency in another language is a plus.

How to Apply

Please submit a resume and cover letter to jobs@welcomingcenter.org with the subject “Business Technical Assistance Provider”. No phone calls please.

Administrative Support Specialist

The Administrative Support Specialist represents the Welcoming Center as the first point person to introduce potential participants to the array of programs and opportunities available at the Welcoming Center. Able to discern visitor and caller needs and to provide accurate information or referral to internal staff or programs. Responsible for handling front-office reception and creating a welcoming environment for all participants and guests. Administrative duties include supporting operations, finance, and program delivery, including volunteers.

Skills and Responsibilities

  • Greets visitors at reception and callers warmly and maintains familiarity with internal programs, staff, and schedules to direct accordingly.
  • Able to answer general inquiries about the range of Welcoming Center services and is knowledgeable about the content of programs being offered; whenever possible, suggests other resources for participants seeking alternative services. Maintains referral resources and brochures.
  • Oversees and maintains central phone system, voicemail, schedules for conference and meeting rooms; acts as source of information for external guests and staff.
  • Collects and distributes parcels, mail, and supplies; assists in ordering and maintaining stock of office and kitchen supplies.
  • Performs basic scanning, filing and supportive clerical duties, including scheduling meetings.
  • Administers credit card tracking system for staff and helps maintain records for financial reporting.
  • Assists program departments with volunteer intake and central coordination.
  • Possesses strong helping skills, has good instincts about people, and presents both a professional and approachable demeanor.
  • Excellent telephone, communications skills, outgoing and comfortable with a range of diverse participants.
  • Technology skills essential and familiar with routine data management.
  • Fluency in another language is highly preferred (priority given to Spanish, Arabic, French, and Mandarin).

Application Submission

This is a full-time position with benefits.

Level of Language Proficiency

Fluency in another language is highly preferred (priority given to Spanish, Arabic, French, and Mandarin).

How to Apply

Please submit a resume and cover letter to jobs@welcomingcenter.org with the subject “Administrative Support Specialist”. No phone calls please.

Small Business Advisor

The Small Business Advisor is a member of the team that comprises the business development function within the Welcoming Center. This is a full-time position. This position reports to the Director of Business Development. The Small Business Advisor performs a variety of financial and business management functions which include advising businesses, providing technical assistance and training to developing and existing businesses. The position also provides support to entrepreneurs in accessing a variety of resources available in Philadelphia and beyond. This position also manages communication, outreach and client recruitment and coordinates partnerships with Welcoming Center stakeholders.

Responsibilities

  • Provides direct technical assistance to business clients to assist in the development of business plans, marketing plans, loan proposals and related business development tasks
  • Participates in the development, promotion, coordination, and delivery of business management training programs and workshops
  • Establishes and manages relationships with program participants, community leaders, neighborhood residents, and members of the business community
  • Manages interns and volunteers for work on projects as needed
    Builds client base and recruits program participants using different outreach strategies as determined by the tasks
  • Prepares program performance reports for both internal and external stakeholders including grantors and contractors
  • Willing and available to work weekends and evenings as needed and willing to compensatory time as compensation

Skills and Abilities

  • Strong interpersonal and communication skills and demonstrated experience working with a wide range of constituencies in a diverse community
  • Ability to gather data, compile information and use the data to prepare and present reports
  • Ability to think logically and to analyze problems and develop solutions
  • Ability to adapt to a changing environment both internal and external to the Welcoming Center
  • Strong computer skills and proficiency with the Microsoft Office suite
  • Ability to create reports and presentations using Microsoft and other software programs and systems as needed
  • Ability to use and or learn data gathering systems and to produce reports from such systems

Qualifications

  • Second language is required; preferably, Spanish, Mandarin, Korean, Arabic or Vietnamese
  • Bachelor’s Degree in business, management, finance, accounting, sales or related subject
  • Prior business ownership or business development experience
  • Familiarity with business start-up processes including licensing and other city and state requirements
  • Experience developing business strategies including, but not limited to, marketing, financial reporting, and import/export
  • Familiarity with various means of business financing
  • Knowledge of Philadelphia’s entrepreneurial ecosystem, including nonprofit and city systems
  • High level of computer literacy, especially with the Microsoft Office products

Application Submission

This is a full-time position with benefits.

Level of Language Proficiency

Fluency in another language is highly preferred (priority given to Spanish, Arabic, French, and Mandarin).

How to Apply

Please submit a resume and cover letter to jobs@welcomingcenter.org with the subject “Small Business Advisor”. No phone calls please.

As a small non-profit, we rely on the generosity of our volunteers to achieve our mission of accelerating immigrant integration. Check out our volunteer openings.

Are you an undergraduate or graduate student interested in interning at the Welcoming Center and developing valuable workplace skills? Check out our internship openings.