Join The Team - The Welcoming Center

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Are you motivated by mission-driven work which creates meaningful change? Are you a creative problem solver with strong communication skills? Do you thrive in a fast-paced and collaborative environment? If this sounds like you, we want you on our team! Please click on job title to view full job description and ‘how to apply’ instructions.

The Welcoming Center is an equal opportunity employer. People of color, immigrants, women, LGBTQ+ candidates, and people from all other underrepresented backgrounds are strongly encouraged to apply.

Controller - Full Time

Position Type: Exempt

Position Status: Full Time

The Welcoming Center’s mission is to promote inclusive economic growth through immigrant integration. We seek to open doors of economic opportunity for immigrants of all education and skill levels and to build immigrants’ individual and collective agency to address barriers to integration and well-being. The Welcoming Center (TWC) does this through training programs focused on social, civic, and economic engagement which enhance skills and expand opportunities. TWC believes that immigrants broaden the productivity, profitability, and stability of this region and contribute to both Pennsylvania’s and the nation’s economic growth. Primary programs and initiatives include: Workforce Development, Entrepreneurship, and Community Leadership. TWC is based in Philadelphia, PA. Check out our website: www.welcomingcenter.org.

Job Summary

Reporting to the Welcoming Center CEO and working alongside the Chief Operating Officer (COO), the Controller will be responsible for the day-to-day administrative and financial management of the organization. The successful candidate will be a hands-on and collaborative manager with proven experience in accounting, budgeting, contract and grants management; compliance; payroll & benefits, risk management and office administration. This is a “hands on” role encompassing all accounting and administration for a leading nonprofit with over 20 employees and an annual budget >$3million.

Essential Duties, Responsibilities and Accountabilities

Oversee and manage day to day functions of the organization, including supervision of TWC’s financial activities.
Oversee and manage financials of contracted services provided by TWC
Analyze and present financial reports in an accurate and timely manner; clearly communicate monthly and annual financial statements; collate financial reporting materials for all segments, and oversee all financial, project/program, and grants accounting.
Manage organizational cash flow and forecasting.
Oversee all accounts, ledgers, and reporting systems, ensuring compliance with applicable Generally Accepted Accounting Principles and regulatory requirements. Maintain internal control safeguards and coordinate all audit activities.
Implement a robust contracts management and financial management / reporting system; ensure that the contract billing and collection schedule is adhered to and that financial data and cash flow are steady and support operational requirements.
Update and implement all necessary business policies and accounting practices.
Oversee risk management and legal activities, and guarantee compliance with all relevant regulations by ensuring that all program-related functions are conducted in compliance with regulations of the IRS, City of Philadelphia, and other agencies to which TWC is accountable.
Oversee payroll, health, and welfare benefits including, but not limited to, the company 403b program.
Develop and implement new technical processes and systems that increase financial and operational efficiencies.
Develop and maintain relationships and communications with contract administrators for public entities that support TWC work including, but not limited to, the City of Philadelphia and Philadelphia Works

Qualifications

A leadership style that inspires confidence and encourages excellence and unfailing professional integrity.
Ability to work a flexible schedule that may include occasional weekends. TWC maintains a mandatory three-day weekly in-person work policy.
BA/BS degree in business, finance or accounting (CPA Preferred) nonprofit financial management or accounting preferred. Five or more years of experience managing all facets of an organization’s accounting and financial reporting.
Nonprofit accounting and management experience required
Experience with government contract financial reporting and administration strongly preferred
Experience with accounting/finance digital transformation strongly preferred
Budgeting experience required
Demonstrated skill in providing a high level of service to multiple customers, ideally in a nonprofit context, required
Proficiency with accounting software, spreadsheets and data management systems required
Experience working as part of a team delivering coordinated services highly desirable
Excellent communication and problem-solving skills
Ability to pay close and accurate attention to details
Ability to juggle multiple tasks and priorities
Ability to work in a fast paced, multi-cultural environment

Physical Requirements

Must be able to tolerate a shared office environment (noise)

Primary Location

The Welcoming Center 211 N. 13th Street, Suite 400 Philadelphia PA 19107

Affirmative Action/EEO statement

The Welcoming Center does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

The Welcoming Center will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Application Process

This is a full-time / 40 hours per week position that may require occasional evening or weekend hours. We offer a competitive benefits package, including vacation, health care (medical, dental, vision), sick leave and access to a 403(B) plan. Starting salary range for this position is $60,000 – 70,000 a year based on skills and qualifications.

To apply, please send your resume and a cover letter to anuj@welcomingcenter.org with the subject “TWC Controller application.”

Applications are due by July 15th.

We welcome applicants of all backgrounds and identities, including those of any age, race, religion, gender, ability, or sexual orientation.

Entrepreneurship Manager - Full Time

Effective Date

October 1, 2024

Base Salary Range

$52,000-$54,000

JOB DESCRIPTION

Summary/Objective

Reporting to the Director of Entrepreneurship, the Program Manager manages all aspects of the small business training program to support entrepreneur participants. The Manager facilitates training, manages onboarding and scheduling for field expert volunteers, maintains all logistical details for the training program, maintains detailed records of participants, and conducts participant recruitment and intake. In addition, the Manager conducts evaluation of the program in collaboration with the evaluation team, provides support to the manager of small business technical assistance, and maintains relationships with external supporting stakeholders.

Essential Functions

In all duties, demonstrate a commitment to organizational core values which uplift the skills, experience, and aspirations of program participants and recognize their role as agents of the change they seek.
Manages the ongoing development, promotion, coordination of business programs and workshops.
Delivers the small business training programs and workshops several times in a calendar year.
Builds client and partner bases and uses different outreach strategies to recruit program participants.
Facilitates effective relationships with program participants, community leaders, neighborhood residents, and the business community.
Supports the Program Director and Coordinator and participates in direct technical assistance to small business clients in the research and development of business plans, marketing plans, and related business development tasks.
Facilitates effective relationships with program participants, community leaders, neighborhood residents, and the business community.
Facilitates community meetings and serves as a community resource.
Forms partnerships with government agencies, community organizations and educational institutions to provide clients additional opportunities to strengthen their businesses and their communities.
Assists with program performance reports for both internal and external stakeholders.
Supports entrepreneurs of industry-based collectives in accessing business opportunities.
Willing to work on evenings/weekends as needed.
Supervises the work of direct reports, relevant project collaborators and volunteers.
Maintains accurate records of client/community participation.
Provide regular reports of monthly activities (including attendance at workshops, training sessions, and courses) and other program information.
Represents the Welcoming Center’s business training programs and services to funders, at conferences, city agencies, non‐profit organizations, and community institutions.
Tracks training program performance through pre, mid, and post evaluations of classes and workshops along with quality checks, in collaboration with overall program evaluation efforts.
Coordinates with partner organizations and other business development experts for instruction of business training class sessions.
Facilitates intake process and recruitment of business training program.
Interviews and selects potential participants for the program.

Competencies

Strong interpersonal and communication skills and demonstrated experience working with a wide range of constituencies in a diverse community. Ability to adapt to intercultural communication and present both a professional and approachable demeanor.
Excellent listening skills, allowing for language and culture differences in communication.
Strong facilitation skills, ability to effectively engage participants during training sessions.
Strong computer skills, including an understanding of cloud-based computer platforms.
Familiarity with Microsoft Office Suite and SharePoint, Salesforce, and remote learning tools.
Effectively communicate with multiple program stakeholders in various environments.
Excellent planning and organizational skills, including the ability to coordinate multiple program activities and manage competing priorities.
Broad understanding of small business development.
Able to gather data, compile information, and prepare and present reports. Excellent writing skills.

Supervisory responsibilities

Supervise volunteers and interns as needed.

Work environment

Operates in a professional office environment or remotely. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
Occasional travel is possible when attending conferences and representing the organization at various events.

Physical demands

Prolonged periods of sitting at a desk and working on a computer.
Prolonged periods of standing and facilitation in a classroom setting.
Must be able to lift 5-10 pounds at times.
Preferred education and experience
Second language preferred. Preferably Spanish, Vietnamese, Mandarin, Korean, or Arabic.
Bachelor’s degree in business management, finance, accounting, sales, or any other related subject; business ownership experience a plus or 3-4 years’ experience.
Familiarity with small business start-up process for the state of Pennsylvania and the city of Philadelphia, including a knowledge of licensing & regulations for different sectors and nonprofit and city programs.
Experience developing business strategies (marketing, financial, others).
Familiarity with different models of small business financing.
General knowledge of city programs and business development.
Meeting facilitation or event planning skills a plus.

Affirmative Action/EEO statement

The Welcoming Center will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Applications

To apply, please send your resume and a cover letter to jobs@welcomingcenter.org with the subject “ENTR Program Manager.”

ILI Action Project Support Specialist - Full Time

Job Title: ILI Action Project Support Specialist)

Position Type: Full-Time

Primary Location: The Welcoming Center, 211 N. 13th Street, Suite 400 Philadelphia PA 19107

(TWC maintains a hybrid work policy)

Application Deadline: December 31st, 2024

Summary:

The Welcoming Center (TWC) is a nonprofit organization dedicated to promoting inclusive economic growth through immigrant integration. TWC seeks to open doors of economic opportunity for immigrants of all education and skill levels and to build immigrants’ individual and collective agency to address barriers to integration and wellbeing. The Welcoming Center serves low-to moderate-income immigrants and refugees in Philadelphia who are unemployed, underemployed, or who are creating their own pathways to sustainable employment through small business development.

TWC is seeking an enthusiastic and organized Action Project Support Specialist to support our Immigrant Leadership Institute (ILI) to accomplish its goals. ILI support program participants to develop the skills and knowledge they need to participate in civic life building collaboration with local governments to address service gaps and program and policy issues. ILI offers avenues for individuals to forge connections with decision-makers to address systemic barriers to immigrant integration. TWC teaches participants that they can become change agents to address issues emerging in their new communities and not passively navigate their experience in the U.S. By employing this approach, ILI aims to foster inclusive and equitable community conditions, thereby strengthening democratic processes within Philadelphia. ILI has two levels, both of which utilize the action project approach.

Level one focusses on foundational civic participation skills. Level two builds on level one and centers attention on leadership and community organizing skills that help participants to strengthen their civic identity, develop their voices and a sense of collective power, engage in civic processes, and influence local government programs, policies, and institutions to improve responsiveness.

Position Description:

The Action Project Support Specialist requires a unique blend of skills, qualities, and competencies to effectively support operations that are focused on helping immigrant participants build leadership skills and engage with influential public institutions. The Specialist must be a skilled communicator, relationship builder, and organizer who can effectively bridge cultural divides and empower immigrant participants to ensure that their individual and collective voices are heard. Some of the required traits include deep commitment to racial justice and immigrants’ rights, strong personal agency, ability to critically analyze action projects and offer creative solutions, abillity to model leadership values, and relational ability to interact with people from different cultures and socio-economic backgrounds.

Key Responsibilities:

Oversee logistics for program meetings,workshops, and program-related events including scheduling, venue arrangements, contacting and supporting guest speakers, identifying and procuring resources, and ensuring all necessary materials and supplies are prepared and available for program activities.
Support the Director of Community Leadership to operate Convocatoria (Spanish for “Convening,a process of assembling grassroots efforts to create socially significant action projects) meetings including outreach and participation, regular communication with past and current participants, coordination with the Convocatoria planning team, contacting and supporting guest speakers, and preparing equipment and materials.
Work with the Strategy & Impact team during program evaluation efforts, including updating Salesforce, collecting participant stories, and ensuring data integrity and privacy.
Coordinate with the TWC Communications staff to ensure that Action Project stories are being communicated through TWC communication platforms.
Work with Development staff to identify prospective funding and in-kind donations to support community action projects, and participant-led activities.
Foster a collaborative and productive work environment.
Support program participants to develop personal agency, team building skills, and community action strategy competencies.
Support adherence to professional behavior and inclusive practices on race, gender, class, religion, national origin, and immigration status.
Help identify and develop relationships with community members, partners, allies, and stakeholders.
Observe and demonstrate commitment to the organizational mission, value statement, and inclusive working culture.

Preferred Qualifications:

Bachelor’s degree in a relevant field including but not limited to history, psychology, linguistics, cultural studies, intercultural communication, political science, anthropology, social work, or community organizing.
Two years minimum experience in community organizing, community leadership, or civic engagement.
Strong leadership, coaching and educational skills.
Bilingual fluency in English and a language spoken in the immigrant communities being served i preferred.
Live experience in the BIPOC immigrant and refugee communities.
Strong understanding of immigration and the root cause of immigrant barriers and issues.
Understanding of local government processes, particularly in the city of Philadelphia.
Passion for promoting civic engagement.
Knowledge of Philadelphia nonprofit landscape, particularly related to immigrant integration.
Excellent organizational and time-management skills, with the ability to manage multiple deadlines.
Experience with program evaluation efforts, particularly qualitative data collection and analysis.
Effective communication skills, both written and verbal.
Proven experience in administrative support, program coordination, or project management.
Willingness to work some evenings and weekends.

Physical Requirements

Must be able to tolerate a shared office environment (noise)

Affirmative Action/EEO statement

The Welcoming Center does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. The Welcoming Center will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.

Other duties

How to Apply

This is a full-time / 40 hours per week position. We offer a competitive benefits package, including vacation, health care (medical, dental, vision), sick leave and access to a 403(B) plan. The starting salary range for this position is $50-55,000 a year based on skills and qualifications.

To apply, please send your resume and a cover letter to jobs@welcomingcenter.org with the subject

“Action Project Support Specialist.”

We welcome applicants of all backgrounds and identities, including those of any age, race, religion, gender, ability, or sexual orientation.

Program Manager, Global Skills Union Pathway Project - Full Time

Reports to

Senior Director of Work Readiness

Summary

The Welcoming Center, in partnership with The Philadelphia Council AFL-CIO, is piloting the Global Skills Union Pathway Project (GSUPP), which will support immigrants with the training and coaching needed to obtain and advance in union careers with industry partners. The Program Manager for GSUPP ensures the effective delivery of services that empower immigrant participants with upskilling and job placement in high-demand, union industries such as life sciences, healthcare, and the skilled trades. The Program Manager is responsible for ensuring that program implementation aligns with the organization’s mission, values, and workforce development strategy to foster an inclusive and thriving labor market. The role demands leadership, strong coordination, and the ability to foster partnerships between a diverse set of stakeholders to develop accessible pathways to union jobs while also meeting the needs of both the local workforce and industry partners.

The Program Manager will oversee the development and implementation of training, volunteer mentorship, and individualized job readiness support. They will collaborate closely with employer partners and unions to customize training curricula and provide participants with ongoing coaching support for career advancement. The role also involves recruiting and managing volunteers, as well as coordination with program staff across departments that assist in the delivery of services.

Key Responsibilities

Program Implementation & Management: Oversee the day-to-day operations of GSUPP, ensuring smooth execution of all program phases, including curriculum development, outreach and recruitment, training delivery, mentorship, job placement, employer coordination, and reporting.
Stakeholder Engagement: Serve as the primary point of contact for program partners including Philadelphia AFL-CIO, employers, and other staff assisting with delivery service such as English as a Second Language (ESOL) instructors.
Curriculum Development: Lead efforts to refine and adapt curricula for ESOL, career exploration, job readiness, and specialized industry training in coordination with the ESOL and Work Readiness departments and industry partners. Work with employers to integrate industry- specific competencies and employer expectations are integrated into the training.
Participant Training & Support: Guide participants through the program by coaching individuals and facilitating group workshops and other training that will ensure participants are able to obtain and upskill in union jobs. Ensure all participants receive the necessary support to thrive in their training and subsequent employment.
Data Management & Reporting: Maintain detailed participant records and program data. Support the evaluation process by tracking progress, administering pre/post-assessments, developing reports, and gathering feedback from participants and employers.
Program Growth: Contribute to the program’s expansion and sustainability by identifying opportunities for new employers and union partners, pre-apprenticeship and apprenticeship opportunities, and other potential areas for growth. Work with internal teams to secure future funding and resources.
Outreach & Promotion: Actively represent GSUPP at community events, job fairs, and employermeetings. Promote the program to potential participants, employer partners, community organizations, and other stakeholders to expand the program’s reach and impact.

Work environment

Location: The position is based in Philadelphia, PA, with potential travel within the region for employer visits, outreach, and community events.
Schedule: Full-time, hybrid (3 days in the office minimum), with the possibility of evening and occasional weekend hours as needed to accommodate the schedules of program participants and employers.

Physical demands

Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift 5-10 pounds at times.

Preferred education and experience

Program Management Experience: Bachelor’s degree or higher preferred. At least 2-5 years of experience in workforce development or a related field, with strong skills in project management, training, and coordination of multi-stakeholder efforts.
Cross-Cultural Competence: Strong interpersonal skills and the ability to adapt to intercultural communication, with a professional and approachable demeanor. Lived or working experience working with immigrant and underrepresented communities is highly desirable.
Leadership & Supervision: Proven ability to lead and coordinate with staff and volunteers.
Organizational Skills: Proven track record for maintaining program compliance with governmental and grant-funder regulations. Exceptional organizational and time-management skills, with attention to detail and the ability to prioritize tasks and meet deadlines.
Analytical & Reporting Skills: Strong analytical skills to evaluate program effectiveness and identify areas for improvement. Experience with program evaluation and reporting, including familiarity with tools like Excel and SurveyMonkey.
Technology Proficiency: Familiarity with cloud-based platforms, Microsoft Office Suite, SharePoint, Salesforce, LinkedIn, and other job-seeking and remote learning tools.
Communication & Outreach: Excellent verbal and written communication skills. Ability to effectively communicate program goals, successes, and challenges to a range of audiences, including community groups, stakeholders, and potential employer partners. Bilingual ability is a plus, though not required.
Commitment to Diversity: A strong commitment to diversity, equity, and inclusion within the workplace and the broader community.

Affirmative Action/EEO statement

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Salary range

$55,000 – $58,000 annually based on skills and qualifications

How to apply

Please send a cover letter and resume to jobs@welcomingcenter.org with subject line: Program Manager.

Applicants must submit a cover letter and resume tailored to the job posting. Incomplete or incorrect submissions will not be reviewed or considered.