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The Welcoming Center is an equal opportunity employer. People of color, immigrants, women, LGBTQ+ candidates, and people from all other underrepresented backgrounds are strongly encouraged to apply.

Position Type: Exempt

Position Status: Full Time

The Welcoming Center’s mission is to promote inclusive economic growth through immigrant integration. We seek to open doors of economic opportunity for immigrants of all education and skill levels and to build immigrants’ individual and collective agency to address barriers to integration and well-being. The Welcoming Center (TWC) does this through training programs focused on social, civic, and economic engagement which enhance skills and expand opportunities. TWC believes that immigrants broaden the productivity, profitability, and stability of this region and contribute to both Pennsylvania’s and the nation’s economic growth. Primary programs and initiatives include: Workforce Development, Entrepreneurship, and Community Leadership. TWC is based in Philadelphia, PA. Check out our website: www.welcomingcenter.org.

Job Summary

  • Reporting to the Welcoming Center CEO and working alongside the Chief Operating Officer (COO), the Controller will be responsible for the day-to-day administrative and financial management of the organization. The successful candidate will be a hands-on and collaborative manager with proven experience in accounting, budgeting, contract and grants management; compliance; payroll & benefits, risk management and office administration.  This is a “hands on” role encompassing all accounting and administration for a leading nonprofit with over 20 employees and an annual budget >$3million.  

Essential Duties, Responsibilities and Accountabilities

  • Oversee and manage day to day functions of the organization, including supervision of  TWC’s financial activities.
  • Oversee and manage financials of contracted services provided by TWC
  • Analyze and present financial reports in an accurate and timely manner; clearly communicate monthly and annual financial statements; collate financial reporting materials for all segments, and oversee all financial, project/program, and grants accounting.
  • Manage organizational cash flow and forecasting.
    Oversee all accounts, ledgers, and reporting systems, ensuring compliance with applicable Generally Accepted Accounting Principles and regulatory requirements. Maintain internal control safeguards and coordinate all audit activities.
  • Implement a robust contracts management and financial management / reporting system; ensure that the contract billing and collection schedule is adhered to and that financial data and cash flow are steady and support operational requirements.
  • Update and implement all necessary business policies and accounting practices.
  • Oversee risk management and legal activities, and guarantee compliance with all relevant regulations by ensuring that all program-related functions are conducted in compliance with regulations of the IRS, City of Philadelphia, and other agencies to which TWC is accountable.
  • Oversee payroll, health, and welfare benefits including, but not limited to, the company 403b program.
  • Develop and implement new technical processes and systems that increase financial and operational efficiencies.
  • Develop and maintain relationships and communications with contract administrators for public entities that support TWC work including, but not limited to, the City of Philadelphia and Philadelphia Works

Qualifications

  • A leadership style that inspires confidence and encourages excellence and unfailing professional integrity.
  • Ability to work a flexible schedule that may include occasional weekends. TWC maintains a mandatory three-day weekly in-person work policy.
  • BA/BS degree in business, finance or accounting (CPA Preferred) nonprofit financial management or accounting preferred. Five or more years of experience managing all facets of an organization’s accounting and financial reporting.
  • Nonprofit accounting and management experience required
  • Experience with government contract financial reporting and administration strongly preferred
  • Experience with accounting/finance digital transformation strongly preferred
  • Budgeting experience required
  • Demonstrated skill in providing a high level of service to multiple customers, ideally in a nonprofit context, required
  • Proficiency with accounting software, spreadsheets and data management systems required
  • Experience working as part of a team delivering coordinated services highly desirable
  • Excellent communication and problem-solving skills
  • Ability to pay close and accurate attention to details
  • Ability to juggle multiple tasks and priorities
  • Ability to work in a fast paced, multi-cultural environment

Physical Requirements

Must be able to tolerate a shared office environment (noise)

Primary Location

The Welcoming Center ​​​211 N. 13th Street, Suite 400 ​​​Philadelphia PA  19107

Affirmative Action/EEO statement

The Welcoming Center does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

The Welcoming Center will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Application Process

This is a full-time / 40 hours per week position that may require occasional evening or weekend hours. We offer a competitive benefits package, including vacation, health care (medical, dental, vision), sick leave and access to a 403(B) plan. Starting salary range for this position is $60,000 – 70,000 a year based on skills and qualifications.

To apply, please send your resume and a cover letter to anuj@welcomingcenter.org with the subject “TWC Controller application.”

Applications are due by July 15th.

We welcome applicants of all backgrounds and identities, including those of any age, race, religion, gender, ability, or sexual orientation.

Interpreter for Business Planning Course (Russian)

Location: The Belarus Community Center at 200 North Geiger Road, Philadelphia, PA 19115

Duration: 14 weeks (12 weeks of class + 2 additional weeks for preparation and wrap-up)

Average Weekly Hours: 3 hours per week (2.5 hours of class time + 0.5-1 hour for additional needs)

Job Overview:

The Welcoming Center is seeking an experienced interpreter to provide linguistic support during our 12-week Business Planning Course, designed for immigrant and refugee entrepreneurs. The course covers key aspects of starting and growing a business. The interpreter will facilitate communication between instructors and participants, ensuring that all content is accurately conveyed in Russian and that participants can fully engage with the course material. Our participants primarily come from the Belarusian, Ukrainian, Russian, and Uzbekistani communities.

Key Responsibilities:

  • Provide consecutive or simultaneous interpretation during 2.5 hours of class instruction each week.
  • Interpret and translate course materials as needed to ensure understanding of the curriculum.
  • Assist with additional needs outside of class time, including follow-up communications, office hours, and support for participants who may need clarification of content.
  • Maintain confidentiality and professionalism at all times.
  • Be responsive and available for 2-3 hours of additional needs per week (may include prep time, follow-up with participants, and translation of course-related materials).
  • Ensure cultural sensitivity and adapt communication to the participants’ levels of understanding.

Qualifications:

  • Fluency in Russian and English, with strong verbal communication skills.2
  • Experience as an interpreter in a business, educational, or community setting.
  • Familiarity with business terminology or willingness to learn relevant terms for the course.
  • Ability to adapt interpretation style to suit the needs of adult learners and diverse audiences.
  • Strong attention to detail, organizational skills, and ability to handle confidential information.
  • Experience working with immigrant and refugee communities, particularly Belarusian, Ukrainian, Russian, and Uzbekistani populations, is a plus.

Compensation: $40 per hour

Estimated total commitment: 42 hours (14 weeks x 3 hours).

To Apply:

Please send your resume, a brief cover letter to layla@welcomingcenter.org. Applications will be reviewed on a rolling basis.

FLSA Classification

Non-Exempt

Reports to

Director of ESOL

Supervises

  • P/T Digital Skills Instructor (Digital Bridge Program Coordinator)
  • P/T Digital Skills Assistant Instructor

Effective Date

Mar. 1, 2025

14-month grant-funded position with possibility to extend, contingent on funding.

Organization

The Welcoming Center (TWC) mission is to promote inclusive economic growth through immigrant integration. We seek to open doors of economic opportunity for immigrants of all education and skill levels and to build immigrants’ individual and collective agency to address barriers to integration and well-being. TWC does this through training programs focused on social, civic, and economic engagement which enhance skills and expand opportunities. TWC believes that immigrants broaden the productivity, profitability, and stability of this region and contribute to both Pennsylvania’s and the nation’s economic growth. Primary programs and initiatives include: Work Readiness, Entrepreneurship, Community Leadership, and ESOL & Digital Skills Training. TWC is based in Philadelphia, PA. 

Position Summary

The Manager will provide digital literacy skills training alongside other critical workforce and life skills to adult English learners and multilingual learners in the Philadelphia area. As part of this role, the Manager will coordinate and serve as. the lead facilitator of The Welcoming Center’s Computer Basics for English Learners course and Google Docs & Slides for English Learners course. The Manager will also oversee implementation other key digital literacy programs including a Computer Basics in Spanish class and The Welcoming Center’s Digital Bridge program. The Digital Bridge program trains adult immigrant community members as peer facilitators to assist other English learners and multilingual learners in navigating self-paced online digital skills training platforms such as Northstar Digital Literacy. In conjunction with the Director of ESOL, the Manager will also play a significant role in developing and supporting digital literacy activities for English Language Learners across the organization. The Manager will help to develop and refine existing curriculum and contribute to building innovative approaches to working with immigrants and English learners that enhance and accelerate digital skills and language proficiency, job attainment, and social and economic integration. The Manager will support program development activities, volunteer engagement, data tracking, program evaluation, and grant reporting for digital skills programming and will collaborate closely with the ESOL Program Manager and the Director of ESOL to provide vision and support for the ESOL & Digital Skills Training programs at TWC.

Responsibilities: Curriculum & Instruction

  • Teach in-person and/or online lessons using existing curriculum with adaptations and modifications as needed.
  • Provide digital skills instruction using strategies that are effective with English language learners, including participants of various linguistic, educational, cultural competence, and ability levels.
  • Conduct assessments using both standardized and authentic assessment methods to measure student progress.
  • Develop warm, welcoming relationships with participants and provide regular feedback.
  • Develop new curriculum and/or provide support for curriculum development for digital skills initiatives at TWC, including the Digital Bridge program and the development of new digital skills workshops and courses.

 

Course Coordination & Data Management

  • Collaborate with other Welcoming Center staff regarding participant goals, progress, and employment opportunities/career pathways. Establish and maintain connections with other TWC programs and staff that strengthen digital skills training organization-wide.
  • Ensure participants are connected with student support services, other TWC programs, and other organizations, as needed. Document referrals in Salesforce.
  • Share information and promote the program in outreach efforts to local institutions, organizations, community groups and potential employer partners.
  • Support recruitment, outreach, intake, and program administration activities as needed for classes and workshops, including the collection of various forms of data from participants, volunteers, and employers.
  • Maintain high attention to detail, privacy, and data integrity.
  • Keep current records in Salesforce and other platforms, for all participants and programming details. Provide data to external funders and internal Directors and Communications team as requested.

 

Staff & Volunteer Management

  • Supervise P/T Digital Skills Instructor and P/T Digital Skills Assistant Instructor. Work with Director of ESOL to hire and supervise additional digital skills staff, as needed.

 

Ensure that digital skills instructors:

  • Understand curriculum content and approach and implement it effectively.
  • Adhere to program schedule and expectations and conduct required program evaluation activities.
  • Maintain consistent communication with participants, TWC staff, and program volunteers.
  • Track data in Salesforce and other required databases related to participant intake & attendance, volunteer engagements, and other service deliveries.
  • Are able to navigate TWC systems and engage with TWC staff and stakeholders in ways that support instruction and program goals.
  • Recruit, select, train, and manage volunteers to support digital skills classes and workshops, and work collaboratively with volunteers who provide classroom and individual assistance to participants.
  • Support hiring and onboarding of other ESOL & Digital Skills program team members. Provide training and mentorship in curriculum and instruction, referrals, intake, assessment tools, and program evaluation.

 

Program Development & Evaluation

  • Support the development and implementation of new and emerging digital literacy programming, including the Digital Bridge program – a model peer-facilitated digital skills training initiative at TWC.• Work with the Director of ESOL, the Monitoring & Evaluation Coordinator, and relevant program staff to develop and implement assessments and evaluations for digital literacy activities, and report results.
  • Collaborate with Director of ESOL to review program activities and outcomes; and identify and develop improved strategies and processes to meet program and organizational goals.
  • In collaboration with the Director of ESOL, cultivate partnership opportunities that strengthen The Welcoming Center’s digital skills training work – including presenting at conferences, attending events, and developing connections with area adult education providers, immigrant community organizations, and advocacy groups.
  • Stay informed of developments in the arenas of adult ESOL, digital literacy and digital equity, integrated education and training (IET), language access, and immigrant integration.
  • Support TWC’s planning related to English language development, digital skills training, and language access activities, including identification of strategic priorities, fundraising opportunities, and opportunities for participant engagement and leadership.
  • Identify and communicate opportunities for participant engagement and leadership in class activities, in TWC more broadly, and – when possible – in the wider community.
  • In all duties, demonstrates a commitment to organizational core values which uplift the skills, experiences, and aspirations of program participants and recognize their role as agents of the change they seek.

 

Device management:

  • Track supply of laptops available for giving away to ESOL & Digital Skills Training program participants; and work with the Director of ESOL to ensure adequate supplies of laptops for participants who may need one.
  • Manage usage and availability of in-house (mobile lab) laptops. Work with IT Administrator to address issues arising with in-house laptops and to ensure regular updates and maintenance.
  • Report on device distribution and usage, as required by funders and organizational data-tracking.
  • Identify resources to support participant device and internet access needs; and assist with addressing participant internet access needs as they arise.

 

Required Education & Experience:

  • Minimum of a Bachelor’s degree, ideally in an education-related field. A combination of education and experience will also be considered.
  • 2-3 years experience teaching adults in a community-based setting.
  • Familiarity and experience with a range of adult education pedagogical approaches.
  • 2-3 years experience teaching digital literacy, including using internet, email, word processing, and online job searching.
  • Strong commitment to and demonstrated experience with participant/student-centered, asset-based, relational approaches to education and community-building.
  • Excellent verbal, written, and telephone communication skills. Comfortable adapting communication style to a diverse range of participants. Demonstrated evidence of ability to navigate conversations which may be difficult due to language, culture, and other circumstances which may lead to misunderstanding.
  • Strong computer skills, including an understanding of cloud-based computer platforms. Familiarity with Microsoft Office Suite and SharePoint, and remote learning tools.
  • Detail-oriented, creative thinker with strong sense of initiative and commitment to equity

 

Preferred Education & Experience:

  • Lived experience from immigrant and refugee communities and/or communities of color
  • Degree or certification in teaching English to speakers of other languages (TESOL)
  • 2-3 years of program coordination and/or management, especially in an education and training setting
  • Master’s degree – or five years of progressive experience in digital skills instruction, ESOL instruction, adult education, training, facilitation, or workforce development fields
  • Experience in workforce development or entrepreneurship
  • Bilingual / multilingual ability
  • Curriculum design experience
  • Familiarity with Salesforce, CitySpan / AEIS, and/or Northstar Digital Literacy platform

 

Work environment

  • Operates in a professional office environment or remotely. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
  • Dynamic, fast-paced, and sometimes ambiguous environment

 

Physical demands

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift 5-10 pounds at times.

 

Affirmative Action/EEO statement

The Welcoming Center does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. The Welcoming Center will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

This is a full-time / 40 hours per week position that may require occasional evening or weekend hours. The Manager will be expected to spend 25-30% of their time working out of TWC’s satellite offices in Northeast and South Philadelphia. Instructor will also be expected to work from TWC’s main office in Center City 2-3 days per week. TWC maintains a hybrid work policy with most employees working remotely up to 2 days per week.

We offer a competitive benefits package, including vacation, health care (medical, dental, vision), sick leave and access to a 403(B) plan. We welcome applicants of all backgrounds and identities, including those of any age, race, religion, gender, ability, or sexual orientation.

Application Process

To apply, please send your resume and a cover letter to jobs@welcomingcenter.org with the subject “Digital Skills Program Manager.” Applications due by Monday, Feb. 10. Starting salary range for this position is $60,000 to $63,000 a year based on skills and qualifications. Applications will be reviewed on a rolling