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Are you motivated by mission-driven work which creates meaningful change? Are you a creative problem solver with strong communication skills? Do you thrive in a fast-paced and collaborative environment? If this sounds like you, we want you on our team! Please click on job title to view full job description and ‘how to apply’ instructions.

The Welcoming Center is an equal opportunity employer. People of color, immigrants, women, LGBTQ+ candidates, and people from all other underrepresented backgrounds are strongly encouraged to apply.

Position Type: Exempt

Position Status: Full Time

The Welcoming Center’s mission is to promote inclusive economic growth through immigrant integration. We seek to open doors of economic opportunity for immigrants of all education and skill levels and to build immigrants’ individual and collective agency to address barriers to integration and well-being. The Welcoming Center (TWC) does this through training programs focused on social, civic, and economic engagement which enhance skills and expand opportunities. TWC believes that immigrants broaden the productivity, profitability, and stability of this region and contribute to both Pennsylvania’s and the nation’s economic growth. Primary programs and initiatives include: Workforce Development, Entrepreneurship, and Community Leadership. TWC is based in Philadelphia, PA. Check out our website: www.welcomingcenter.org.

Job Summary

  • Reporting to the Welcoming Center CEO and working alongside the Chief Operating Officer (COO), the Controller will be responsible for the day-to-day administrative and financial management of the organization. The successful candidate will be a hands-on and collaborative manager with proven experience in accounting, budgeting, contract and grants management; compliance; payroll & benefits, risk management and office administration.  This is a “hands on” role encompassing all accounting and administration for a leading nonprofit with over 20 employees and an annual budget >$3million.  

Essential Duties, Responsibilities and Accountabilities

  • Oversee and manage day to day functions of the organization, including supervision of  TWC’s financial activities.
  • Oversee and manage financials of contracted services provided by TWC
  • Analyze and present financial reports in an accurate and timely manner; clearly communicate monthly and annual financial statements; collate financial reporting materials for all segments, and oversee all financial, project/program, and grants accounting.
  • Manage organizational cash flow and forecasting.
    Oversee all accounts, ledgers, and reporting systems, ensuring compliance with applicable Generally Accepted Accounting Principles and regulatory requirements. Maintain internal control safeguards and coordinate all audit activities.
  • Implement a robust contracts management and financial management / reporting system; ensure that the contract billing and collection schedule is adhered to and that financial data and cash flow are steady and support operational requirements.
  • Update and implement all necessary business policies and accounting practices.
  • Oversee risk management and legal activities, and guarantee compliance with all relevant regulations by ensuring that all program-related functions are conducted in compliance with regulations of the IRS, City of Philadelphia, and other agencies to which TWC is accountable.
  • Oversee payroll, health, and welfare benefits including, but not limited to, the company 403b program.
  • Develop and implement new technical processes and systems that increase financial and operational efficiencies.
  • Develop and maintain relationships and communications with contract administrators for public entities that support TWC work including, but not limited to, the City of Philadelphia and Philadelphia Works

Qualifications

  • A leadership style that inspires confidence and encourages excellence and unfailing professional integrity.
  • Ability to work a flexible schedule that may include occasional weekends. TWC maintains a mandatory three-day weekly in-person work policy.
  • BA/BS degree in business, finance or accounting (CPA Preferred) nonprofit financial management or accounting preferred. Five or more years of experience managing all facets of an organization’s accounting and financial reporting.
  • Nonprofit accounting and management experience required
  • Experience with government contract financial reporting and administration strongly preferred
  • Experience with accounting/finance digital transformation strongly preferred
  • Budgeting experience required
  • Demonstrated skill in providing a high level of service to multiple customers, ideally in a nonprofit context, required
  • Proficiency with accounting software, spreadsheets and data management systems required
  • Experience working as part of a team delivering coordinated services highly desirable
  • Excellent communication and problem-solving skills
  • Ability to pay close and accurate attention to details
  • Ability to juggle multiple tasks and priorities
  • Ability to work in a fast paced, multi-cultural environment

Physical Requirements

Must be able to tolerate a shared office environment (noise)

Primary Location

The Welcoming Center ​​​211 N. 13th Street, Suite 400 ​​​Philadelphia PA  19107

Affirmative Action/EEO statement

The Welcoming Center does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

The Welcoming Center will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Application Process

This is a full-time / 40 hours per week position that may require occasional evening or weekend hours. We offer a competitive benefits package, including vacation, health care (medical, dental, vision), sick leave and access to a 403(B) plan. Starting salary range for this position is $60,000 – 70,000 a year based on skills and qualifications.

To apply, please send your resume and a cover letter to anuj@welcomingcenter.org with the subject “TWC Controller application.”

Applications are due by July 15th.

We welcome applicants of all backgrounds and identities, including those of any age, race, religion, gender, ability, or sexual orientation.

Summary/Objective

The Employment Specialist is a full-time position on the Workforce Development team and plays an integral role in relationship management with program staff, participants, and external employer stakeholders. In collaboration with program manager/staff/volunteers, the Employment Specialist facilitates group training sessions and guides individual participants in planning for short- and long-term career goals. The Employment Specialist also supports cross-programmatic coaching efforts, including, but not limited to, the International Professionals Program, ESOL for Job Search, and individual participant coaching support. The Employment Specialist coordinates with the Program Manager, IPP to contribute to the development and maintenance of coaching standards as a part of overall workforce strategy and program design.

Reporting to the Program Manager, International Professionals Program the Employment Specialist guides participants in navigating professional work opportunities and workplace environments by facilitating the program curriculum and serving as an individual career coach. The IPP Employment Specialist reviews participants’ education level, work history, interests and goals and suggest potential career paths and job opportunities. Identifying career goals for our program participants and guiding them on how to achieve those goals is essential to this position.

Essential Functions

  • In all duties, demonstrate a commitment to organizational core values which uplift the skills, experience, and aspirations of program participants and recognize their role as agents of the change they seek.
  • Maintains familiarity with the resources to assist participants with their job searches in a variety of professional and non-professional fields.
  • Provide coaching to participants on resources for job search or accredited job training programs and future professional success using best practices for individual coaching. Recognize transferable skills from one profession to another unrelated profession. This includes tackling large issues such as career exploration and decision making as well as tactical skills such as resume and cover letter writing, interviewing, networking, and application preparation. Deliver constructive critiques and guidance to strengthen various aspects of participants’ job search.
  • Support cross-programmatic coaching efforts, including, but not limited to, the International Professionals Program, ESOL for Job Search, and individual participant coaching support.
  • Under the supervision of the Program Manager, IPP, assist in the development and maintenance of coaching standards based in best practices for ELLs. Provide support and guidance to program staff in the implementation of these standards.
  • As a part of outreach, intake and program administration, collect various forms of data from participants, volunteers, and employers with high attention to detail, privacy and data integrity.
  • Keep current records in Salesforce and other platforms for all participants and programming details. Provide data internally as requested.
  • Facilitate workforce programming that is consistent with the goals of the curriculum and responsive to the needs of English Language Learners (ELLs).
  • Learn participant’s education level, work history, interests and goals and suggest potential career paths, networking, volunteer and other opportunities. Identify career goals with our program participants and work with them on a plan for how to achieve those goals.
  • Coach participants through available experiential learning opportunities (when appropriate) and resources, such as volunteer work and internships/fellowships. This includes administration of the Immigrant Fellowship Program, a collaboration with the City of Philadelphia and private industry to provide meaningful, paid work experience to current IPP participants.
  • Practice excellent communication and time management skills that can serve as a model to program participants. Manage communication with individual participants, cohort groups, and team members as a part of program delivery. Guide participants through communication challenges with great sensitivity as they adapt to US workforce culture.
  • Assist in alumni community building efforts through outreach, communication, planning activities, and long-term support, collaborating with all programming within the organization.
  • In coordination with the workforce development team, maintain records and relationships with various employers as hiring partners, volunteers, content experts, internship and fellowship resources and other roles which uphold the value of immigrants in the workforce.Competencies
  • Thorough understanding of career coaching/counseling practices, techniques, and theories.
  • Attend related continued education opportunities for professional development such as associations, meetings, conferences. Ability to share knowledge, expertise, and learnings with colleagues and participants.
  • Strong interpersonal and communication skills and demonstrated experience working with a wide range of constituencies in a diverse community.
  • Strong intuition and an ability to adapt to intercultural communication, presenting both a professional and approachable demeanor. Excellent listening skills, allowing for language and culture differences in communication. Ability to empathize.
  • Demonstrate a holistic approach to coaching and rapport-building; be able to have discussions with participants about a full range of interests and needs and refer participants to appropriate resources as necessary.
  • Excellent verbal, written, and telephone communication skills. Comfortable adapting communication style to a diverse range of participants. Demonstrated evidence of ability to navigate conversations which may be difficult due to language, culture, and other circumstances which may lead to misunderstanding. Experience working with ELLs desirable.
  • Demonstrated initiative and creativity in program planning and implementation, especially with regard to participant outreach and job search.
  • Strong commitment to the core values of community, collaboration, imaginative thinking and taking an asset-based, participant-centered approach.
  • Commitment to inter-team communication and cohesiveness and sustaining a supportive and collegial culture during programmatic changes and growth. Willingness to be a part of a team where everyone’s highest and best work is a goal.
  • Ability to externally share information and promote the program in outreach efforts to local institutions, organizations, community groups and potential employer partners.
  • Availability to share evening and weekend hours with fellow teammates (evening hours until 7:30 up to two times per week) for programming.
  • Highly organized and detail-oriented with an ability to see projects through to completion and effectively communicate updates to supervisor, colleagues and staff across programs. Ability to manage files and data in consistent ways so that file-sharing is efficient.
  • Strong computer skills, including an understanding of cloud-based computer platforms.
  • Familiarity with Microsoft Office Suite and SharePoint, Salesforce, LinkedIn and other job-seeking online tools, and remote learning tools.


Supervisory Responsibilities

  • NoneWork environment
  • Operates in a professional office environment or remotely. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
  • Occasional travel is possible when attending conferences and representing the organization at various events.


Physical demands

  • Prolonged periods of sitting at a desk and working on a computer.
  • Prolonged periods of standing and facilitation in a classroom setting.
  • Must be able to lift 5-10 pounds at times.


Preferred education and experience

  • Lived experience from immigrant and refugee communities and/or communities of color.
  • Bachelor’s degree required in human resources, business, intercultural communication, education, or other relevant field.
  • Demonstrated experience or equivalent classroom training in career pathway development, one-on-one coaching, tutoring.
  • Demonstrated ability to effectively facilitate or give presentations.
  • Experience working with English Language Learners desirable.
  • Bilingual in Arabic, Spanish, French, Russian or Chinese, desirable but not required.


Affirmative Action/EEO statement

The Welcoming Center does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

The Welcoming Center will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Compensation and Benefits

This is a full time / 40 hours per week position that will require schedule flexibility to accommodate for some evening hours. We offer a competitive benefits package, including vacation, health care (medical, dental, vision), sick leave and access to a 403(B) plan.

Salary: $48,000 annually

Application Submission

To apply, please send your resume and a cover letter to jobs@welcomingcenter.org with the subject

“Employment Specialist.”

We welcome applicants of all backgrounds and identities, including those of any age, race, religion, gender, ability, or sexual orientation